We use DPD to deliver to England, Wales and most of Scotland. We use Royal Mail for the Highlands and for Southern and Northern Ireland and the Isle of Wight.
If you have included the details on your order DPD will send you a text or email on the morning of the delivery stating your 1-hour delivery window
Jeni's Brownies do not fit through standard letter boxes and so your Brownies do require someone to be in or a safe place to leave the brownies when they arrive, unless you already have an arrangement with DPD.
Please include a phone number or email address for the recipient or yourself if you wish to receive delivery updates. If you do not include email or phone number then we cannot accept responsibility for late deliveries, as our courier needs a way to reach you if there are any issues.
If we use Royal Mail then we will send the Brownies first class mail. Please note that even first class mail is taking two - three working days at the moment, hence our change to DPD.
